Customer Service Team Member - Cycling Industry
Providing technical product support for a range of quality cycling brands. Also working with our workshop to help manage jobs & customer relations.
Summary about this job
Other
Company: Private Advertiser
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-1374-5398
Fax: +61-8-4637-9948
E-mail: n\a
Site: n\a
Detail information about job Customer Service Team Member - Cycling Industry. Terms and conditions vacancy
POSITION: Customer Service Team Member
- Long established distributor of famous international bicycles and accessories.
- Are you passionate about cycling and /or involved in cycling industry?
- Combine work and leisure interests.
- Selling to major retailers + over 500 bicycle shops.
- Friendly, professional work environment - Hills Shire.
We are a highly regarded Australian bicycle and accessories distributor with a Sydney Head Office and national distribution.
The Company has grown by taking on many prestigious international brands and providing a top class service and spares facility and is now looking to grow the customer support team.
Reporting to the General Manager, you will work within the Customer Service Team to process orders, provide detailed information on stock availability and technical product support, and provide support for the external Sales Team (Reps & Agents).
We are looking for an experienced customer service representative, previous experience working in customer service in the cycling industry is essential. Someone who is a quick learner and is actively involved in the cycling industry particularly with a focus on mountain biking. The role includes working closely with our workshop to help manage jobs, work output, and customer relations.
Want to work for:
- A long established, well-known business that is a national distributor of Cycling equipment, spare parts, and accessories?
- A friendly but professional business?
- Where you are part of the workshop team responsible for all warranty, repairs and maintenance issues?
Then this is the job for you.
KEY COMPETENCIES
- An understanding of the Cycling industry.
- Strong practical experience.
- Strong work ethic with the ability to take responsibility of situations & make good judgments.
- High level of comprehension, can-do attitude and demonstrated ability to grasp new concepts quickly.
- Affinity with cycling and sporting activities as well as industry experience.
- Demonstrated ability to consider strategic benefits and opportunities.
- Capable of working independently.
- Good literacy, verbal and written communication skills in English.