Sales Representative / Consultant

Summary about this job

Detail information about job Sales Representative / Consultant. Terms and conditions vacancy

Who We Are

Established in 2004, Marketlink Promotions and its affiliate, Smart Gift Ideas, is a growing, award-winning company that designs and supplies innovative themed giftware throughout Australia. In addition, we also supply uniforms, corporate gifts, conference products, novelty items, sportswear, tradeshow giveaways and confectionery. Situated in Kirrawee in the Sutherland Shire, we have a large and diverse customer base and we focus on building great client relationships focusing on quality with everything we do.

This is a newly created role which has boundless opportunities! In this role you will build and maintain great client relationships and achieve sales success. Please note sales will be over the phone with the opportunity to attend Tradeshows as a company representative. 

This your opportunity to join a growing organisation that is experienced with a pleasant team environment. We have a focus on promoting individual initiative and success through regular rewards and recognitions!

Job Tasks and Responsibilities

• Lead sales through inbound and outbound calls, process orders and perform other associated administrative duties
• Proactive outreach to potential customers to drive new sales and business growth
• Upselling customers on a diverse product range
• Attendance of trade shows and responsibility of running the display booth
• Ensuring customer satisfaction through reliable and timely service
• Process/print orders via the NETO CRM System
• Meeting KPI's to help drive business growth

Benefits and perks

• Regular end-of-promotion celebration dinners and gifts for all our people
• Training schedule for personal and professional development
• Potential for promotion and a long-term career – we are a growing business and there is potential to grow and move into other areas
• Award-winning company – we won Fundraising Directory's Best Customer Service Award in 2016 and were a finalist again in 2017
• A family-friendly organisation, most of our staff have been with us for 5+ years
• We give back to the community by assisting schools and preschools to raise hundreds of thousands of dollars' funding annually.  We also directly donate product sales profits to charities such as Kookaburra Kids.

The Ideal Candidate

• Previous experience in sales and customer service
• Proven ability to hit sales targets and build positive, professional relationships with customers
• As this role will mainly be over the phone sales, the ideal candidate will need to be comfortable in selling and negotiating over the phone
• Excellent selling, interpersonal and communication skills (verbal and written)
• Go getter, positive attitude – highly motivated, target driven and proactive with the mindset to develop and grow.
• Ability to operate in a team environment 
• Attention to detail, time management and problem-solving abilities
• NETO Software (advantageous but not essential)
• Working knowledge of programs including Excel, Word, Outlook
• Understanding of Social Media to drive sales, i.e. Facebook, Instagram, LinkedIn

If you are interested in this role we would love to hear from you! Please provide your CV and a cover letter through the Seek website.