Customer Service Operator

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Operator

Brand New Office! | $2,000 per year to spend on Professional & Personal Development | Friendly & Supportive Team Environment!

Summary about this job

Customer Service - Call Centre

Company: Betfair Pty Ltd

Location: Darwin

Work type: Part Time

Salary: n\a

Phone: +61-7-1217-1212

Fax: +61-7-6304-8798

E-mail: n\a

Site:

Detail information about job Customer Service Operator. Terms and conditions vacancy

  • Brand New Office!
  • $2,000 per year to spend on Professional & Personal Development
  • Friendly & Supportive Team Environment!

 

Betfair is the world’s largest, and Australia’s only, peer-to-peer wagering platform. Do you want to work in a team setting that values culture fit over experience? If you have the right attitude & willingness to learn we want you on Team Betfair!

In this exciting role with you will be providing exceptional customer support and delivering excellent forms of telephone betting, customer service, registrations and payments!

This position requires initiative, attention to detail, ability to manage internal and external relationships, superb communication skills and excellent knowledge of the wagering industry!

A day in the life of Betfair:

  • Showing the highest level of customer care
  • Responding professionally to incoming customer queries
  • Providing betting information and complete bet placement on their behalf
  • Undertaking registration of new customers
  • Providing support to the Customer Service Team Leader on new projects

Experience Required:

Essential:

  • Excellent communication and interpersonal skills
  • Flexibility to work day and evening shifts, Mon-Sun
  • High level of attention to detail and the ability to prioritise tasks
  • High level of computer literacy

Desirable:

  • Knowledge of Betfair Products and Services
  • Previous experience in an online wagering environment
  • Previous experience processing client payments

Culture and Benefits:

  • Free breakfast & coffee
  • Opportunity to attend sporting events to celebrate a job well done
  • Annual bonus
  • Development opportunities such as $2,000 annually for professional and personal development
  • Opportunity for occasional interstate travel

 

If you think that you have what it takes to be a part of team Betfair, please apply with your resume and cover letter before the closing date of 18th July 2018.

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