Customer Service Representative - Sydney - Induction in the US - SaaS

Summary about this job

Detail information about job Customer Service Representative - Sydney - Induction in the US - SaaS. Terms and conditions vacancy

• Full extensive paid training in California!
• Career progression opportunities to Customer Success & Account Manager roles
• Great work life balance, no dress code wear what you want everyday!

Our Perks…

• Our HQ is based in California so we will fly you there to ensure you receive full extensive training!
• $60k + Super + Incentives 
• No dress code wear what you want every day.
• Enjoy FREE breakfast, lunch & our fully stocked beer fridge
• We love incentives… from nights out to trips away!
• Fun, dynamic & collaborative environment
• Unmatched career progression opportunities to Customer Success Manager & Account Manager positions.
• Unlimited paid vacation, health care plans & development programs.

Glassdoor Rating; 4.9% out of 5 rating "Voted the best company to work for last year in the US" in 2016

  
Our Culture & Company…  

Our brand-new office is based in the CBD we have ping pong tables, beer fridges with a BBQ on the rooftop terrace. Culture is key here, the team is fun and vibrant who all love going to work each day. You will be provided with a brand-new Mac book to free food every day!

If you are looking for career progression within the SaaS/Software industry this is the perfect role for you. The company has just landed here in Sydney, as they have been such a great success in the US and are looking for people to help them grow. 
  
What you will be doing…
  
Start your day with a coffee and some breakfast on our rooftop terrace before heading to work. You will be a crucial member of the customer service team and your duties will include answering phones, responding to emails, and dealing with any customer service enquiries while working within a close team to ensure daily tasks are reached each day.
  
What we are looking for…

• 1 Year + Customer service experience in Software 
• Ability to communicate successfully with clients and troubleshoot problems.
• Excellent written and verbal communication skills
• Ability to assess and provide proactive advice or solutions

If this sounds like you apply today we promise it will be the best career move you will ever make!