Customer Service Officer
Busy customer service role in growing company in health industry. Looking for adaptable team player to join high performing, welcoming team!
Summary about this job
Customer Service - Call Centre
Company: TwoScots Recruitment
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-9298-9321
Fax: +61-8-3119-2856
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Parking on site
- Accessible location just outside Melbourne CBD
- Growing company with supportive culture
About the company
Located just outside of the Melbourne CBD, this company are within the healthcare industry, specialising in the production of medical . This company are currently in a growth phase, and
About the role
Due to changes in the business and growth within the team, this organisation are looking for a customer service officer with strong administrative skills to work within their growing Customer Service team. This role will revolve around tracking orders and ensuring high levels of service and communiation are provided to customers. This is not a phone heavy role, but will need someone able to prioritise tasks and act quickly
Duties and responsibilities
- Answering incoming calls and emails
- Logging orders from a variety of customers
- Liaising with internal sales staff
- Ensure client details are accurately recorded into system
- Assist with problems as they arise
Skills and experience
- Exceptional Customer service skills
- Experience with SAP or large ERP is essential
- Ability to prioritise and organise tasks
- Experience within healthcare/medical device sector is but not required, but would be highly beneficial
This position will suit a person who wants to be part of a collaborative culture. This organisation acknowledges and values their employees and are keen to find team players. If you want to be part of a successful team and be in a position which you can really make your own then this is the role for you! Please click on the links to apply, otherwise contact Ben Grimm on 8624 2517 if you have any further questions.