Customer Service Representative
Manpower is seeking an experienced Customer Service Representative to join our Global Pharmaceutical client based at West Ryde.
Summary about this job
Customer Service - Call Centre
Company: Manpower
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-6891-4913
Fax: +61-8-3694-2827
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative . Terms and conditions vacancy
The position:
An exciting opportunity has become available for someone with a passion for customer service and is looking to take the next step in their career. Our client is looking for an experienced customer service representative who can take ownership of a product portfolio. Responsibilities include accurate order entry and review, monitoring on time despatch at our 3PL warehouse and on time receipt at customer DCs. . You will be extremely motivated with excellent attention to detail and the ability to manage relationships with a range of different internal and external stakeholders.
Daily Responsibilities:
• Processing and managing orders
• Communicating with the company’s warehouse re stock levels, dispatch times, etc.
• Liaising with commercial business departments
• Build strong relationships with wholesaler and FMCG customers.
• Managing troubleshoot enquiries
• Managing credit and return enquiries
To ensure your success you must possess:
• 3+ years’ customer service experience
• High attention to detail
• Strong organisational skills
• Extremely motivated and passionate about career progression
• Intermediate Microsoft Office skills
• Experience working to tight deadlines
It is also preferred, but not essential to possess:
• SAP experience
• Healthcare background
About our client:
Our client believes that innovation comes from working in partnership with others. They are innovating to bring therapies to patients that allow them to live better and longer lives and vaccines to deliver overall prevention.
They are proud to be part of an industry that has helped treat, cure and eradicate life-threatening diseases where they play an active role across the Australian healthcare spectrum working with patient organisations and government for the benefit of each patient.
They have an outstanding reputation for excellence in the Research and Development and Manufacturing and Marketing of an extensive range of prescription products. They believe in their people and empower their success through support, education, inspiring managers and a challenging and varied scope of work.
The client would love to bring someone onboard ASAP so do not hesitate to apply today. All application enquiries to [email protected] or click APPLY NOW. Please note, only short listed candidates will be contacted.