Product Support Officer

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Great office based customer service/product support role, based in Burwood VIC. Electrical industry. Competitive salary package on offer.

Summary about this job

Other

Company: PSA Products

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-7-8199-9041

Fax: +61-7-6944-7175

E-mail: n\a

Site:

Detail information about job Product Support Officer. Terms and conditions vacancy

The opportunity

We are an Australian owned company operating for 35 years, specialising in wholesaling fire, security and intercom products to the electrical industry. 

With a culture focused on working closely with each customer to ensure needs are identified and expectations delivered, we are best described as innovative, dynamic and sophisticated.  And we are looking for a Customer Service/Product Support Officer with similar qualities.

This role will see you be part of the customer service and technical support team based in Burwood Victoria.  The service you will provide to internal staff and customers includes technical support, internal sales support, trouble shooting and a high level of customer service.

Recognise yourself

You will have a strong customer service background with the ability to learn the specific product range quickly.

You would describe yourself as a self-starter, stable, energetic, honest, happy and ready to move into a role where you can make a real difference.

You will have a proven track record in meeting and exceeding expectations on a consistent basis. 

You're currently in a role where customers, staff and management respect you for your attention to detail, knowledge, open communication skills and a common sense and logical approach.

To be successful in this role you will need

  • Customer service experience
  • Excellent verbal and written communication skills
  • High attention to detail
  • Excellent interpersonal skills
  • Technically minded
  • Problem solving and decision making skills 
  • High levels of organisational skills
  • Knowledge in: fire safety, security systems, intercoms and CCTV would be advantageous but not necessary

The rewards

You will be offered a competitive salary package together with the opportunity of being a part of an exciting and dynamic company and experience high levels of job satisfaction. 

This is an opportunity for someone to take their experience to a new level.

Immediate start.

If this sounds like you then please forward your CV along with a brief cover note to the Heidi Dudgeon [email protected]

 

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