Guest Service Agents - Sydney Airport
Multiple casual Customer Service positions available l Forge a career with a national carrier l Flexible rosters l Training & parking provided
Summary about this job
Customer Service - Customer Facing
Company: HOBAN Recruitment
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-8-4949-4693
Fax: +61-3-2209-7423
E-mail: n\a
Site: n\a
Detail information about job Guest Service Agents - Sydney Airport. Terms and conditions vacancy
HOBAN Recruitment is currently seeking applicants with outstanding customer service skills who would like to interact with and nurture our client's highly valued travelling guests. In this role you will provide a highly polished degree of service and guest care in line with the airline's service promise and values.
As the face of the brand and the first point of contact for guests at both the domestic and international terminals, you can expect to perform a variety of duties, such as:
- Directing guests as they arrive at the airport
- Correctly checking in guests
- Re-booking of flights and handling flight disruptions and cancelations
- Helping special needs guests
To be considered for this role, you will be required to :-
- Possess an outgoing, professional and vibrant personality as well as excellent interpersonal skills
- Have a high level of oral and written communication skills
- Maintain an impeccable standard of presentation
- Display a natural empathy with travelling passengers
- Demonstrate superior customer service, preferably from a premium company in the airline, hospitality or travel industry
- Possess your own reliable vehicle and have a current Driver's license
- Be available to work a rotating roster over 7 days on a casual basis - approximately 15 - 20 hours per week.
- Be an Australian Citizen or Permanent Resident
ALL applicants MUST be flexible to work any hours between 04:30 - 21:30 hrs Monday to Sunday at Sydney Airport.
Training commences 20th August 2018
For your impeccable customer service skills and dedication to the role, you will be rewarded with:
- The opportunity for a permanent position based on performance and availability
- Great penalty rates for afternoon, early morning and weekend shifts
- A supplied uniform
- On site training on commencement
- Onsite parking provided
- The opportunity to work with one of Australia's leading Aviation carriers who pride themselves on the professionalism of their staff
If this sounds like the perfect job for you, please submit your resume by clicking the apply now button.