Lead generation - CSR
Warm calling clients, qualifying leads and turning them into your own personal revenue!
Summary about this job
Sales - Outbound
Company: Kelly Services
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-4525-4594
Fax: +61-2-7841-5892
E-mail: n\a
Site: n\a
Detail information about job Lead generation - CSR. Terms and conditions vacancy
Location: CBD
Hours: Mon to Fri (no weekends)
The Company
One of Australia’s largest, fastest growing and most respected companies of its kind. Provide award winning services to their clients and receive the support necessary to develop your skills and achieve your targets. This is your opportunity to pursuit a career in the financial sector.
The Role
As part of the sales and customer service team, your responsibilities will include but not be limited to:
- Prequalifying customers who have made an online enquiry
- 90% outbound calls - responding to people who have expressed interest
- Lead generation from calls, directing these towards the relevant person/team
- Delivery of exceptional customer service
- Ensuring that all CRM information is entered accurately and efficiently
- Able to work Call Centre hours 8.30am - 7.00pm (Mon to Fri)
The Successful Candidate
- Enthusiastic, positive and friendly attitude & team mentality
- Professional manner and self-motivated.
- Clear and approachable phone manner
- Genuine passion for customer service and the desire to ensure they have a great customer experience
- Confidence in making outbound calls
- Passionate about achieving targets.
What’s in it for You?
- Welcoming, friendly, supportive office culture.
- Small team, clear targets and recognition for your achievements.
- Clear path of development and progression available for top performers.
- All training provided.
- You are rewarded with commissions for leads generated by you that come to fruition for the business
- Excellent city location.
If you are an energetic person who loves customer service and is seeking a role where you can learn, develop and be part of a driven team, we would love to hear from you! Apply now with your resume in Word format and tell us how you meet the above criteria. If you need more information about the role call Andrea at Kelly Services on 02 9246 6000.