Customer Service Officer
Fantastic career opportunity, work close to home in the South-East suburbs in a positive, collaborative team environment.
Summary about this job
Customer Service - Call Centre
Company: Australian Clinical Labs
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-6300-9112
Fax: +61-3-8140-2464
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Leading Medical Services Provider
- Accounts Receivable Enquiries Function
- Inbound Call Centre Responsibilities - No Selling!
Australian Clinical Labs was created through the merger of Healthscope, St John of God and Perth Pathology. Through the long term relationships with these organisations and our public hospital contacts, Clinical Labs is now the leading provider of Hospital/Specialist pathology services in Australia. We see our future in the industry as taking a leadership role in science, technology, people and process. With 88 accredited pathology laboratories and over 1020 collection centres, we have a strong footprint across Australia.
An exciting Full Time opportunity has arisen for an Accounts Receivable Customer Service Officer in our Clayton Call Centre from Monday to Friday 9am-5pm.
The position will suit a self-motivated individual, who demonstrates an attention to detail, along with excellent communication skills and a strong focus on outstanding customer service. The perfect candidate is also someone who can respond to fast paced incoming calls.
Essential skills and personal attributes for success in this role include:
- Pleasant, courteous and efficient telephone manner
- Ability to work under pressure within a fast paced call centre environment
- Effective verbal and written skills and be computer literate
- Able to integrate values into everyday working decisions
- Work effectively and harmoniously within the Department team
- Ability to seek help from appropriate resources in relation to problem solving
- Possess the temperament to operate in a calm and caring manner
Previous experience in a Pathology, Medical or Finance oriented contact centre would be an advantage.
Click the apply button now!
Please note, only shortlisted applicants will be contacted.