Customer Service Role
Currently seeking an exceptional customer service representative to join our team. Previous experience in customer service and data entry required.
Summary about this job
Customer Service - Call Centre
Company: The Aird Group
Location: Adelaide
Work type: Full Time
Salary: n\a
Phone: +61-2-8876-8337
Fax: +61-3-4385-5809
E-mail: n\a
Site: n\a
Detail information about job Customer Service Role. Terms and conditions vacancy
The Aird Group (TAG) is passionately dedicated to developing, manufacturing and distributing greeting cards, stationery and gift related products for the pleasure and enjoyment of global consumers. There is an organisational commitment to products offering quality and value. TAG's management team is goal focused and dedicated to cultivating trading relationships that exceed the expectations of our valued customers.
The Role
Reporting directly to the Operations Manager your daily responsibilities will include but not limited to:
•Providing outstanding Customer Service & Sales support to our national customer base and national Sales Team;
•Building strong relationships with our customers;
•Receiving, processing & managing sales orders by telephone, fax and email;
•Communicating with customers an Sales Team regarding their order and stock availability;
•Liaising with the warehouse for dispatch of goods;
•General office clerical duties;
• Provide accurate & well-presented reports as required
You
• You have previously worked in a Customer Service role and work well under pressure.
• Take responsibility & pride in the work you provide;
•You have experience in data entry;
•You possess strong attention to detail;
•A professional phone manner displaying a confident, clear communication style is essential;
•This role would suite a candidate with a friendly outgoing personality who enjoys working with a close knit team;
•Experience in Greentree an advantage;
•Competency in Microsoft Office Suite is essential;
Hours of business Monday - Friday 9:00- 5:00
Please note there will be no notification sent to applicants that are not successful for interviews