Customer Service Representative

Summary about this job

Detail information about job Customer Service Representative. Terms and conditions vacancy

A great opportunity to join a reputable, world wide finance company has risen and we are now needing 4 experienced Customer Service Representative's to join a team based in Macquarie Park. 

This company is one Australia's leading automotive and car finance companies. They offer a range of different finance solutions and products to their customers. 

About the position:

• Provide strong customer service while answering customers questions and inquiries via calls and emails in regards to their loans, applications and insurances
• Arranging the best form of payments for your customer's loan balance payments
• Working towards KPIs to ensure quality targets are achieved and followed during every call
• Ensuring compliance requirements are followed and applied under Law Acts
• Informing customers on other products and services the company offer

The ideal candidate:

• Will have 2 years customer service experience preferably in a Call Center environment  
• Has the ability to relate to and build rapport with customers over the phone
• Will be able to demonstrate previous success in their industry 
• Collections experience and Financial Service experience is highly desirable
• Must be a Permanent Resident of Australia

Nuts and Bolts:

• Macquarie Park location
• Monday to Friday so no weekends
• 7.5 hour days between the hours of 8.30am - 7.00pm
• Great social culture
• Casual contract with the chance to go permanent
• Great salary
• Career advancements with a global company (It will look great on your resume!) 

With interviews happening now and a start date of Monday 23rd July, these are positions not to be missed.

Apply now or contact Emily Hockings on 0283466739 or [email protected] for a confidential chat.