Customer Service Officer
Mildura Location, Seeking Customer Service experience, Must have clean driving record to be considered.
Summary about this job
Customer Service - Customer Facing
Company: Hays Contact Centres
Location: Mildura & Murray
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-7879-7381
Fax: +61-8-7692-7163
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer . Terms and conditions vacancy
- Seeking Customer Service and License testing officer
- Mildura Location
- ongoing nature
Mildura Location, Seeking Customer Service experience, Must have clean driving record to be considered.
Your new company
Is a Local government organisation is seeking experienced customer service individuals to work in their Mildura location. Due to the continually busy environment, positions have arisen for experienced customer service professionals to join their evolving team.
Your new role
In this role you will be responsible for customer service and licence testing, this involves you working behind the counter in fast paced customer focused environment processing payments and transactions. You could also be out on the road with learner drivers, assessing and documenting driving skills, while directing them around pre-determined test routes. You will have the chance to work in a fast paced environment as a highly valued member of the customer service team. The role entails extensive off- and on-site training, including learning about customer service, vehicle inspection and legislations and much more. You may have the chance to work at other nearby branches if required and also be on call until 9 am on your rostered days off to cover unforeseen circumstances.
What you'll need to succeed
- Previous customer service and cash handling experience and a genuine interest in resolving customers’ enquiries
- Excellent attention to detail
- Full driver’s licence without any loss of points
- Willingness to work flexible hours (Monday-Friday) on a rotational roster and being available to work up to 5 days a week at different locations.
What you'll get in return
- You will receive classroom based training initially (you will be flown to Melbourne city training centre for 6 days in total with paid flights and accommodation)
- Excellent work culture and hourly pay rate
- Temp on going with view of extension and/or permanency
What you need to do now
We’re looking for the right people for this role, so please apply online for consideration, click 'apply now' to forward an up-to-date copy of your CV. If you have any further questions about this role, please contact Jennifer Culham on 96049690 Only successful applicants will be notified.