Interlock Program Adminsitrator
Exciting opportunity to join a high energy team environment in our Melbourne Head office
Summary about this job
Customer Service - Call Centre
Company: Draeger Australia
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-6552-2222
Fax: +61-8-7736-7453
E-mail: n\a
Site: n\a
Detail information about job Interlock Program Adminsitrator. Terms and conditions vacancy
- Work for a Global Leader
- Fast-Paced Team Environment
- Based in Notting Hill, with on-site parking
An international leader in medical and safety technology, Dräger develops innovative equipment and solutions people the world over trust. No matter where Dräger products are used: it's always about life. Whether for use in clinical, industrial or mining applications, in firefighting or rescue services, Dräger products protect, support and save lives. Draeger Australia markets a wide range of vital products renowned worldwide for innovation, quality and reliability including a range of alcohol devices. Dräger’s alcohol interlock devices are used in all State Government drink driving programs.
We currently have an exciting position available in our Head Office in Notting Hill for an enthusiastic professional to conduct administration and customer service duties for the Interlock department.
Key responsibilities of the role include:
- Respond to all Interlock customer enquiries and complaints
- Manage the setting of customer appointment for installation & services for all Draeger workshops
- Ensure all client files are current and filed correctly
- Assist with collection of customer debt
- Assist in the invoicing of the Draeger Interlock Service Workshops
- Computer use for data entry and generating reports
The successful candidate will demonstrate:
- Well-developed customer service skills
- Strong ability to manage difficult customers
- Developed written & oral communication skills
- Ability to negotiate and facilitate, to identify customer needs and ways to satisfy them
- Be self-sufficient in resolving issues and meeting deadlines
- Have a positive attitude, and ability to work in a team environment
- Will have to complete a police check
To Apply, please copy and paste the following website: https://draeger.connxcareers.com/ and follow the prompts to submit your application