TL Customer Service | $71,175
Our Client has a global footprint that is recognised around the world and is one of Australia's top market leading organisation!
Summary about this job
Supervisors/Team Leaders
Company: Rookie Recruits Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-6285-8339
Fax: +61-2-3860-1443
E-mail: n\a
Site: n\a
Detail information about job TL Customer Service | $71,175. Terms and conditions vacancy
- Do you have a natural talent for building relationships with different people?
- Are you a great team player?
- Do you thrive in a fast-paced environment and love being busy?
Are you driven to success?
Do you have a natural talent for building relationships with different people?
Are you a great team player?
Do you thrive in a fast-paced environment and love being busy?
My client is a long standing organisation, commits to driving innovation in the market and is known for the focus on people development. This is an exciting opportunity for a motivated Customer Service Team Leader to join the team!
For this company, ATTITUDE is EVERYTHING.
The Role
The Customer Service Team Leader will be sitting alongside with a team of high performers to deliver Customer Service Excellence, and also be responsible but not limited to:
- Managing a small team of high performers in customer service
- Providing leadership support
- Managing processes of orders
- Opening and maintaining customer accounts by recording related information
- Managing database and document controlling
- Maintaining professional relationships with internal and external stakeholders
- Resolving clients complaints and provide appropriate solutions or alternative
- Handling high volume of inbound and outbound calls
- Working closely with Manager to ensure excellent customer service is being delivered
- Maintaining and following processes according to company's policies and procedures
- Adhoc tasks as assigned
The Candidate
The successful candidate will have worked in a high volume customer service environment and will possess the following:
- Experienced with managing a team
- Experienced worked with ERP systems - preferred
- Excellent communication skills, both verbal and written
- Eager to learn and willingness to self develop new skills
- Enthusiastic, Ambitious, Hardworking, Determined
- Great attention to detail is necessary
- Enjoy being part of a team and achieving great things
Remuneration and Benefits
- Attractive salary of $71,175
- Exposure to a global organisation
- Great learning and development program
- Study support
- Gym membership, study support and company perks
- Friendly and welcoming culture
- Excellent career progression
To apply online please click the 'Apply' button below, attach an updated resume in Word Format Only.