Manager - Retail Resource Planning

It's exciting times here at Red Energy - 100% Australian owned, over 1200 employees and consolidation with Lumo Energy - this is a success story we're proud of. When we first entered the energy market in 2004 - we wanted to provide something different, to shake things up and we've been doing a good job of it ever since. We have moved into our stunning purpose designed office in East Richmond which is an open plan, activity based, collaborative environment that needs to be seen to be believed. You’ll want to work here.

An opportunity has become available for a Manager - Retail Resource Planning to come in and lead this fast paced, high touch function. The role reports to the General Manager - Customer Management and supports a number of key customer focused business units across the whole retail business comprising of Red Energy and Lumo Energy. In addition to your resource planning expertise and people leadership experience, you’ll be a natural at building and managing stakeholder relationships that deliver favourable commercial terms and service levels to meet the needs of the Retail business.

The role will see you manage the forecasting and resource planning for an onshore and offshore model that both share the same aim of continuing to deliver award winning customer service to our over one million customers. You understand that delivering in your role directly impacts one of our key business differentiators - an exceptional customer experience. You also understand that your internal customers will rely on you to become a part of their team that they can't do without.

You’ll probably be known amongst your peers as a statistics and reporting pro and nothing data related stumps you. We will be relying on the successful individual to provide meaningful reporting to the business and use data to make recommendations for improvement.  

Finally, we are looking for a strong people leader that understands an engaged team is a productive team. We’re values led and empower our people leaders to foster a team of engaged high performers that truly care and want their team and the wider business to continue to flourish.

If you feel you have what it takes, then we encourage your application.

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