Customer Service Representative

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Representative

Do you have Customer Service/Sales experience in Steel/Construction/Building/Manufacturing?

Summary about this job

Customer Service - Call Centre

Company: Adecco

Location: Perth

Work type: Full Time

Salary: $50k - $60k p.a.

Phone: +61-8-9693-2931

Fax: +61-7-9245-9087

E-mail: n\a

Site:

Detail information about job Customer Service Representative. Terms and conditions vacancy

  • Location: South of the River
  • Immediate Start Available
  • Fantastic Team Environment

Join this busy, fun, customer focused team of professionals.

Client Details

Our client a leading manufacturer and supplier of steel products, based in Kewdale they currently have an URGENT requirement for an experienced Customer Service Representative to join their growing, fun and busy team.

Description

  • Enter customer's orders onto software system
  • Ensures that correct codes are used for retrieving and inputting information.
  • Follows up on enquiries by checking software for delivery information.
  • Makes price quotations immediately by phone on price book items.
  • Liaise with distributors to locate items to meet customer's delivery requirements, relaying information back to the customer
  • Maintain files of active orders and posts activity changes
  • Prepares paperwork; purchase orders, invoices, and return goods
  • Take responsibility for the outcomes of customer contact and resolve complex situations

Profile

  • To be considered for this role, you MUST have Customer Service experience in a busy Customer Service Department in Manufacturing of either Steel, Construction or Building products?
  • The ability to engage existing and new clients; selling company products
  • A positive "can do" attitude
  • Exceptional attention to detail/administration skills
  • Excellent written and verbal communication skills
  • Strong IT skills, MS Word and Excel
  • Enjoy working as part of a team

Job Offer

Great team, busy role, stable industry, with good career potential.

We will be in contact should we wish to discuss your suitability further. If you do not hear from us please consider your application as unsuccessful in this instance.

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