Customer Service Representative - Project Homes

Summary about this job

Detail information about job Customer Service Representative - Project Homes. Terms and conditions vacancy

• Live in the South West - Work in the South West
• Your experience & ability to provide excellent customer service will be rewarded
• Work for an award winning builder who prides itself on quality & building dreams

Are you an energetic and motivated individual with 2 years customer service experience in residential construction or a compliance role? Are you seeking a career opportunity with one of Sydney's largest builders? This could be the opportunity for you.

Wisdom Homes is a Market Leading and Award Winning residential builder specialising in the construction of high quality homes. Our strong reputation is based on our design excellence, quality of construction, competitive pricing and outstanding customer service. Wisdom Homes continues to lead the way in the latest in new home design with sustainable and environmental initiatives across our extensive range of new homes.

Working from our Head Office based at Gregory Hills, this is an excellent opportunity for you to advance your career in the construction industry.

In this role you will be responsible for:

• Build and maintain strong client relationships with new and existing clients
• Preparation/maintenance and reporting of jobs from deposit through to settlement
• Interaction with internal and external stakeholders including sales, estimating, drafting and colour teams in relation to documentation and approval process
• Weekly proactive communication to clients
• Obtaining all approvals prior to site commencement inclusive of CDC/DA submissions
• Liaising with appropriate lenders/brokers as required for loan documentation
• Maintaining holistic workflows from deposit to settlement

The successful candidate will have:

• 3-5 years experience in the project home building industry
• Previous experience processing council and CDC  submissions/approvals
• A process and compliance mindset
• A positive and fun disposition with a great smile
• Knowledge and understanding of the building process
• Excellent customer service and focus
• Strong attention to detail
• Be a team player
• Ability to work autonomously and deal with conflicting demands

What's in it for you?   

• Employee benefits and reward and recognition programmes
• Brand New State of the Art Office
• Close to gyms, cafes and shopping centres
• Corporate uniform provided
• Supportive team and company culture
• Regular company social and community events
• Ongoing training and development
• Discounted health fund
• Continued growth and career progression
• A fun, vibrant and close-knit collaborative culture  

What are you waiting for?  

The next step is up to you! To apply please click the "Apply Now" or contact Carla Treuer – Wisdom Homes Talent Acquisition Specialist on (02) 4605 5586 for a confidential chat.

Agencies please do not apply!