Customer Service Specialists

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Specialists

If you love dealing with customers and have dedicated experience over the phone, face to face or call centres - we would love to hear from you!

Summary about this job

Customer Service - Call Centre

Company: DFP Recruitment

Location: Sydney

Work type: Contract/Temp

Salary: $27 - $30 p.h.

Phone: +61-3-8971-8289

Fax: +61-7-6807-4019

E-mail: n\a

Site:

Detail information about job Customer Service Specialists. Terms and conditions vacancy

Do you have a flair for customer service and are looking for your next challenge?

DFP Recruitment is currently sourcing candidates who have dedicated expertise across a wide range of customer service functions within the commercial and Government sectors:

  • Customer service within a phone-based or contact centre environment (inbound and/or outbound calls)
  • Acting as a first point of contact for customers
  • Ability to problem solve and provide first call resolution
  • Highly self-motivated to meet and exceed service targets
  • Identify opportunities to cross sell and refer business
  • Recording and maintaining accurate information about client enquiries

Our clients are primarily located in the Sydney CBD and surrounding suburbs, and operate in various industries:

  • Insurance
  • Financial services
  • Government
  • Superannuation

Additionally, we’re also looking for candidates with the following abilities:

  • Good interpersonal skills and ability to communicate effectively with various audiences
  • The ability to provide high levels of customer service and form positive relationships with customers
  • The ability to pick up tasks quickly and navigate through various systems at a time
  • Intermediate experience in Microsoft Office Suite (Excel, Word and PowerPoint)
  • High attention to detail

If you put customers First in all that you do and have a great phone manner, these opportunities could be perfect for you!

To register your interest and immediate availability, click APPLY NOW. If you have further questions, please contact Cathy on 02 9200 3682

By submitting an application you agree to our Privacy and Information Collection Policy located at www.dfp.com.au

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