Call Centre Operator / Wednesday to Sunday

All vacancies of AustraliaCall Centre & Customer ServiceCall Centre Operator / Wednesday to Sunday

We are currently seeking a full-time Call Centre Operator working 8am to 4pm Wednesday to Sunday. Parking available

Summary about this job

Customer Service - Call Centre

Company: Criniti's Restaurants

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-5035-8187

Fax: +61-3-4095-5695

E-mail: n\a

Site:

Detail information about job Call Centre Operator / Wednesday to Sunday. Terms and conditions vacancy

Criniti’s is a highly regarded restaurant group. We pride ourselves on offering exciting and rewarding opportunities for our employees.

We are looking for a call centre operator to join our team . Must have prior experience in hospitality and customer service as well as hands-on experience in reservation systems. Experience with Respak, however, Dimmi is highly preferred.   Fluent English and valid work visa is a must.

Responsibilities include but are not limited to:-

·       Answering all incoming calls on multi line phone system

·       Making reservations for all locations including NSW& Victoria

·       Replying and sending emails in a timely manner

·       Reply to General enquiry's phone & emails that can include but are not limited to customer complaints, birthday packages, set menus, directions, etc…

·       Event sheets for reservations with set menus or pre ordering

·       Looking after pizza class enquiry's that include children and corporate team building

·       Place cake orders ( via website and Manuel ) for guest

·       Send daily cake reports to all locations

·       Send all special event inquiries to the event sales manager

·       Communicate effectively and efficiently with all departments necessary

You must be available to work on a rotating roster over 7 days - 9am-9pm 

If you are interested in this position please APPLY now !

 

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