Customer Service Representative - Optical Industry
Customer Service and Order Processing within the optical industry. Temp role ongoing. Accurate order entry. Chipping Norton location with parking.
Summary about this job
Customer Service - Call Centre
Company: Pharmaceutical & Medical Professionals, an HPG Business
Location: Sydney
Work type: Contract/Temp
Salary: hourly rate + super
Phone: +61-8-5549-5952
Fax: +61-3-7300-7725
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative - Optical Industry . Terms and conditions vacancy
About the company
Join a global optical company based in Chipping Norton to assist them in an increase in workload due to winning new business.
About the opportunity
This is a temporary role where you will join a team of 10 to ensure customer orders go out in full and on time. You will also answer any queries.
You will use their in house system to enter orders and will use Excel to extract information and reports.
The team work between 8.30am and 6pm so you can choose a shift to suit you.
Duties
- Accurately process customer orders using an in-house system
- Answer order queries - status, delivery, tracking, delays, pricing
- Admin duties to support the function
- Receive, sort and process jobs from external labs
- Manage and resolve problems in a timely manner
Skills and Experience
- Strong customer service skills in an order processing environment
- Optical experience would be an advantage but not essential
- Strong administrative skills including Excel
- Strong communication skills
- Ability to problem solve
- Happy to commit to a temporary role
How to Apply
Click apply or contact Gemma Staddon, Senior Recruitment Consultant on 02 8877 8709 for a confidential discussion.
About us
Pharmaceutical & Medical Professionals, a Healthcare Professionals Group business. Recruiting all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical or medical related job opportunities visit www.pmpconnect.com. For other healthcare related job opportunities visit www.hpgconnect.com
( SK915141A )