Customer Service Consultant
This Company operates Australia’s leading travel insurance comparison sites and is one of the fastest growing travel insurance brands in the market.
Summary about this job
Sales - Inbound
Company: Urbane Recruitment
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-3498-9065
Fax: +61-2-1430-1833
E-mail: n\a
Site: n\a
Detail information about job Customer Service Consultant. Terms and conditions vacancy
This Company operates Australia and New Zealand’s leading travel insurance comparison sites and is one of the fastest growing direct travel insurance brands in the market. Their key philosophy is to deliver exceptional customer service to ensure that their customers have peace of mind when they explore the world and return home safely.
They are an insurance company unlike any other with fantastically loyal customers. They also look after their staff with a dynamic, fun culture and great benefits.
To support their growth, they need a Customer Service Consultant with strong sales skills to work in our centrally located Sydney office.
What you will do:
- We expect that you are passionate about Sales and Customer Service.
- You will work relentlessly to find and sell the best insurance products to meet customer needs;
- Resolving customer questions and queries in a solution based way;
- Deliver the best possible experience to the customer while being a great sales person;
- Committed to exceeding sales target and helping grow the business;
- Help the company innovate and deliver superior customer service;
- Communicate with customers through different channels [web chat, email, phone];
- Provide support to the marketing team in delivering customer centric content and assistance with marketing initiatives.
- Most importantly, they need you to be passionate about service and customers and to show their customers how they can best deliver value to them, drive sales and ultimately make sure that their expectations are exceeded.
Key requirements:
- 1 to 2+ years of working experience;
- At least one year specifically in a sales role;
- Positive can-do attitude.
- Able to be an excellent communicator - a person with fantastic telephonic skills who can clearly express the benefits of our products;
- Motivated by targets, sales performance and delighting customers;
- Being a good team player - proactive, with a systematic approach to work and ability to manage time effectively.
- We need you to drive for results and continually improve on your sales performance;
- Finally, we care about our customers and our colleagues and we want you to do the same.
If you’re a fast learner, have drive, charisma, and a passion for exceptional customer service - then look no further.