Customer Service Representative
If your passionate about Customer Service and Sales then this role is for you. Apply today and join a global market leader!
Summary about this job
Customer Service - Customer Facing
Company: Crown Equipment Pty Limited
Location: Newcastle, Maitland & Hunter
Work type: Full Time
Salary: Attractive Package + Car Allowance + Commissions!
Phone: +61-3-6589-5169
Fax: +61-7-5515-2692
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
- Currently working in real estate or motor vehicle sales?
- Do you want your weekends back?
- Do you want a package inclusive of Commissions?
- Currently working in real estate or motor vehicle sales?
- Do you want your weekends back?
- Do you want a package inclusive of Commissions?
About the Role
We are currently seeking a result driven and ambitious Service Sales Person to join our Newcastle Service Department. In this role, you will be responsible for establishing and maintaining relationships with customers on behalf of the Company.
Duties & Responsibilities
- Provide superior customer service with a can-do attitude.
- Generate new service business for the Branch through the various sales channels and leads made available to you.
- Ensure all customer orders are effectively communicated with the relevant internal customers ensuring customer requirements are met.
- Attend to customer enquiries and concerns in a timely manner and facilitate satisfactory resolutions.
- Follow up on customer enquiries in a timely and professional manner.
- Complete service quotes and follow through to completion.
Skills & Experience
- Prior experience in a customer facing service sales role
- Proven track record of meeting/exceeding set targets
- High energy and motivated to succeed
- Ability to communicate with all levels of employees and managers
- Strong time management skills
- Exceptional communication skills, both written and verbal
- Excellent negotiation and organizational skills
The Company offers a supportive environment and extensive training tailored to this role to ensure each and every candidate coming into the Company is incentivised to succeed. This allows us to ensure that all customers receive the same high level of customer service across the country.
How to Apply
To apply, please ensure you submit a current Resume including all work experience, education details and extra-curricular activities and a Cover Letter outlining why you have applied for this role, what you can offer and why you feel you would be a good fit for this role with us.
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading edge technology.