Customer Service Officer - Rosebery

Summary about this job

Detail information about job Customer Service Officer - Rosebery. Terms and conditions vacancy

• Opportunities to Make Your Mark in a Leading Australian owned company!
• Join a market leading organisation with real progression opportunities!
• Safety first culture; Friendly and supportive team environment!

Customer Service Officer – Rosebery Location

Himmel Interior Systems offers a complete and innovative interior systems solution for the Australian Building market through our global portfolio of ceilings, walls, aluminium and architectural hardware products. We are at the forefront of commercial interior design, offering a comprehensive range of functional and aesthetically pleasing solutions.

We are currently looking for a Customer Service Officer, who’s passion is helping customers get the best experience! You will be a first port of call for customer inquiries and initial conversations in regards to helping them find the right Himmel product for their need.

This role will be part-time, 3 days a week, at our Rosebery head office.

  Responsibilities include; 

• Ensure phone and email enquiries and orders are processed quickly and accurately;
• Responsive customer communications regarding manufacturing and delivery capabilities or delays;
• Entering and maintaining customer orders;
• Create and manage sales quotes and pipeline;
• Managing a small project pipeline with some of our key product lines;
• Processing credits and returns in a timely manner;
• Educate our internal & external customers on our products and services;
• Work closely with the dispatch and warehouse departments to ensure a high standard of service is provided to our customers;

To be successful

• You love customer service, greeting every call with a bubbly personality;
• An ability to share our passion with customers and get them what they need;
• Collaboration and working with a team so you all succeed;
• Strong time management and organisational skills;
• Resilience and the ability to join a fast paced and busy environment;
• Computer literacy (Word and Excel) and accurate data entry skills;
• Strong written and verbal communication skills with the ability to build rapport.

 Rewards & Benefits of the role

• A full-time permanent role;
• Opportunity to work for a well-established and high performing business;
• Excellent salary package including 12% Super, leave loading.

You will be known for your attention to detail, and be motivated by furthering your career in a competitive growth business. 

If you believe you have the relevant skills and experience and would like be involved with an exciting and innovative company then apply online today! 

To learn more about our business visit www.himmel.com.au  

CSR Health & Safety: The successful candidate will be subject to a pre-employment medical (including a drug and alcohol screen) and a criminal background check before a formal offer is made.