Member Support Specialist

All vacancies of AustraliaCall Centre & Customer ServiceMember Support Specialist

Join one of Australia's biggest industry transformations as we digitize the way Australian's buy and sell property.

Summary about this job

Management & Support

Company: Property Exchange Australia (PEXA)

Location: Melbourne

Work type: Contract/Temp

Salary: n\a

Phone: +61-8-5721-3941

Fax: +61-8-2072-4267

E-mail: n\a

Site:

Detail information about job Member Support Specialist. Terms and conditions vacancy

  • One of Australia's biggest industry transformations
  • Awarded the 19th Best Place to Work in Australia
  • 8th fastest growing tech company in Australia - Deloitte's Technology Fast 500

Member Support Specialist

Docklands, VIC


At PEXA we are transforming the way Australians transact property, applying leading edge technology to a process long overdue for automation - the settlement of property transactions across the country. This is your chance to join a growing team, on a 12 month fixed-term contract with a wide range of responsibilities and opportunities.

WHAT YOU'RE GOING TO BE DOING

The Customer Support Specialist holds a central and crucial role in our organisation being primarily responsible for Level 1 support and the resolution of inbound customer enquiries via email and phone. Are you a natural networker? In this role, you will build a network of contacts and maintain relationships with key internal and external business teams in order to enhance the member experience.

YOU WILL SUCCEED IN THIS ROLE IF YOU

• Are a problem solver
• Take ownership of problems and issues
• Step up and perform in challenging situations
• Enjoy training and coaching
• Love technology

WORKING AT PEXA

A career at PEXA is an exciting, challenging and rewarding experience. We believe our people are what make PEXA such a great place to work, and we were recently recognized in Australia's Top 50 Great Places to Work for 2016 & 2017. Our culture is centered on innovation, collaboration and making a difference, and we’d love for you to be a part of that. We offer a range of truly diverse employee benefits and rewards, and promote programs that foster the continuous learning and development of our people in their careers.

WHAT NEXT?

If you'd like to be part of a fast moving company where each day is different we’d love to hear from you, so apply today! Please note that this role is a 12 month fixed-term contract.

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