Team Leader

Summary about this job

Detail information about job Team Leader. Terms and conditions vacancy

Exciting opportunity to take the reins of this newly created team.  Working for a strong brand name in the finance industry where you will be part of a progressive and dynamic culture. Working x 3 days a week and the odd Saturday - CBD location. 6 month contract which could lead to a permanent position.

RESPONSIBILITIES:

• Lead, guide and mentor a team to achieve their best
• Staff will be checking and confirming updates & changes to mortgage documents along with some follow up calls to customers if any discrepancies
• Support and encourage staff to achieve their KPI’s
• Implement service delivery standards
• Put in place strategies to drive customer satisfaction
• Ensure adherence to company policies/compliance and seek to mitigate risk
• Manage internal and external stakeholder relationships

  
SKILLS/EXPERIENCE:

• Proven track record in leading teams
• Knowledge of the mortgage process
• Strong communication and relationship skills
• Problem solving ability
• Proactive nature and “can do” attitude

If you are interested in this great opportunity, then please hit the Apply Button or for further information, please call Karen Marsden on (02) 8042 1655 or e-mail [email protected]
The successful candidate will need to undergo relevant police and backgrond checks.