Office / Operations manager

All vacancies of AustraliaCall Centre & Customer ServiceOffice / Operations manager

Operations / Business manager to manage field staff.

Summary about this job

Customer Service - Call Centre

Company: Auto King Mobile Mechanics

Location: Gold Coast

Work type: Full Time

Salary: $55,000- $60,000 + BONUS

Phone: +61-3-2224-4711

Fax: +61-7-7008-8496

E-mail: n\a

Site:

Detail information about job Office / Operations manager. Terms and conditions vacancy

  • Achievable KPI Bonuses paid quarterly.
  • Beautiful modern 11th Floor office. With amazing Broad water views.
  • Industry leading company established 11 years ago on the Gold Coast.

About the Organisation:

Auto King Franchising is a leading automotive business in South East Queensland which provides onsite car servicing, repairs and roadworthy inspections. We have been featured in BRW magazine and are currently growing our business via a franchise network Australia wide.  

This position requires a person with the following attributes:

  • Well Organised with excellent time management.
  • Previous experience managing a team
  • Work well within a team environment.
  • Exceptional customer service skills.
  • Sales experience
  • Excellent communicator both written & verbal.
  • Must be computer literate with good type speed.
  • A high attention to detail.
  • Automotive industry experience advantageous but not essential.

Duties of this role will include:

  • Taking inbound calls from customers
  • Booking work
  • Managing field staff
  • Reconciliations for field staff work
  • Preparing KPI reports
  • Some driving to see field staff

Benefits of this role:

  • Monday to Friday (every third Sat) role with very attractive salary package.
  • Achievable KPI Bonuses.
  • Beautiful modern 11th Floor office. 
  • Spectacular Gold Coast Broad Water and Hinterland views. 
  • Secure undercover parking. And light rail at the door.
  • Industry leading company with year on year growth since being established 11 years ago on the Gold Coast.

If you feel you fit this description and would like to work for a progressive company please apply by email to the following address - [email protected]

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