Customer Support Specialist

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Support Specialist

Konica Minolta offers an excellent work environment and supportive culture! Can you see yourself growing your career with us?

Summary about this job

Customer Service - Call Centre

Company: Konica Minolta (Awarded the WGEA citation for gender equality)

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-8797-4215

Fax: +61-8-8560-6363

E-mail: n\a

Site:

Detail information about job Customer Support Specialist. Terms and conditions vacancy

The role

Work within a diverse department of passionate, skilled and experienced people who are focussed on successful customer interactions.

  • Deliver excellence in customer service by responding to a range of service and support requests from internal and external customers
  • Provide an exceptional support experience by working with internal departments and stakeholders, including interstate offices, as required
  • Analyse and manage a variety of orders and alerts
  • Actively engage in maintaining a strong and energetic team culture

Skills and experience

To be considered for this position, ideally your background and skills will comprise of the following:

  • Empathetic and passionate about providing the best Customer Experience, every time
  • Excellent communicator
  • Collaborative mindset
  • Self-motivated, detail oriented, accountable, persistent and results focussed
  • Challenge the status quo and embrace an evolving environment

The successful applicant will need to be available for work Monday to Friday, between 7.00am - 9.00pm AEST (10pm during Daylight Savings Time) either full time or part time. You will also be required to participate in an infrequent, stand-by roster for weekend support.

You will be working within an energetic team based environment that encourages your growth and development and provides the best of facilities for its employees - all within an easy distance of train stations and Macquarie Shopping Centre.

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