Customer Support Specialist
Konica Minolta offers an excellent work environment and supportive culture! Can you see yourself growing your career with us?
Summary about this job
Customer Service - Call Centre
Company: Konica Minolta (Awarded the WGEA citation for gender equality)
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-8797-4215
Fax: +61-8-8560-6363
E-mail: n\a
Site: n\a
Detail information about job Customer Support Specialist. Terms and conditions vacancy
The role
Work within a diverse department of passionate, skilled and experienced people who are focussed on successful customer interactions.
- Deliver excellence in customer service by responding to a range of service and support requests from internal and external customers
- Provide an exceptional support experience by working with internal departments and stakeholders, including interstate offices, as required
- Analyse and manage a variety of orders and alerts
- Actively engage in maintaining a strong and energetic team culture
Skills and experience
To be considered for this position, ideally your background and skills will comprise of the following:
- Empathetic and passionate about providing the best Customer Experience, every time
- Excellent communicator
- Collaborative mindset
- Self-motivated, detail oriented, accountable, persistent and results focussed
- Challenge the status quo and embrace an evolving environment
The successful applicant will need to be available for work Monday to Friday, between 7.00am - 9.00pm AEST (10pm during Daylight Savings Time) either full time or part time. You will also be required to participate in an infrequent, stand-by roster for weekend support.
You will be working within an energetic team based environment that encourages your growth and development and provides the best of facilities for its employees - all within an easy distance of train stations and Macquarie Shopping Centre.