Call Centre Agent

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* Earn up to $36,000 in commission annually! * Kick start your career in sales and service * Do you have excellent people skills? We want you!

Summary about this job

Customer Service - Call Centre

Company: Salmat

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-3385-7196

Fax: +61-8-6936-3746

E-mail: n\a

Site:

Detail information about job Call Centre Agent. Terms and conditions vacancy

About Our Company


Probe Group are Australia's fastest growing and most respected privately owned customer management and business services provider. Established in 1979, and recently having acquired Salmat Contact Solutions, we now have over 3000 staff worldwide and are enjoying a period of sustained growth.


About The Role

Are you fantastic with people? Do you have an outgoing personality and a drive for results? This is a great opportunity to build a valuable career with a company that focuses on working hard and playing hard!



As a Sales Agent you will be calling new and existing customers to sell the appropriate digital marketing solution and meet individual customer requirements. You will achieve this by developing a deep understanding of the range of solutions available through comprehensive training.



Setting exceptional levels of customer experience and sales excellence with your consultative sales approach, this is an opportunity to work for a major leader in the provision of digital marketing solutions.


Key Details:

  • Start date: ASAP
  • Permanent role
  • Full Time, 38 hours per week
  • Location: Ultimo, Sydney


Key Responsibilities:

  • Make outbound sales calls to new and existing customers
  • Deliver to individual revenue and / or unit targets
  • Achieve KPIs around number of calls per day / talk time and quality metrics
  • Develop high level product knowledge
  • Manage leads from a CRM tool and build a solid sales pipeline
  • Maintain professionalism and adhere to all legal requirements and associated agreements



Attributes of the Successful Candidate:

  • Excellent communication skills
  • Ability to create rapport with
  • Sound negotiation skills with the ability to sell Business to Business by phone
  • Outstanding commitment to customer experience
  • Ability to maintain a positive outlook, be resilient, and build strong working relationships



We are looking for someone with the drive to make sales, and therefore commission, with the right attitude and resilience to thrive in an outbound sales environment.



In this role you would be working at the client’s site in Ultimo, Sydney.



The work environment is fun and supportive so you can develop your skills and love what you do.

If this sounds like the job for you APPLY NOW!


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