Customer Service Officer

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Officer

Fun and collaborative team. Great office environment.

Summary about this job

Sales - Inbound

Company: TwoScots Recruitment

Location: Melbourne

Work type: Full Time

Salary: Attractive salary

Phone: +61-7-4292-8457

Fax: +61-2-2633-7522

E-mail: n\a

Site:

Detail information about job Customer Service Officer. Terms and conditions vacancy

  • Great working environment
  • Fun and collaborative team
  • Welcoming colleagues and friendly clients


About the company


Located just outside of the Melbourne CBD, this company are within the healthcare industry, specialising in the production of medical products. This company are currently in a growth phase and are looking to expand their customer service team.


About the role


Due to changes in the business and growth within the team, this organisation are looking for a customer service officer with strong administrative skills to work within their growing Customer Service team. This role will revolve around tracking orders and ensuring high levels of service and communiation are provided to customers. This is not a phone heavy role, but will need someone able to prioritise tasks and act quickly.


Duties and responsibilities

  • Answering incoming calls and emails
  • Logging orders from a variety of customers
  • Liaising with internal sales staff
  • Ensure client details are accurately recorded into system
  • Assist with problems as they arise


Skills and experience

  • Exceptional Customer service skills
  • Experience with SAP or large ERP is essential
  • Ability to prioritise and organise tasks
  • Experience within healthcare/medical device sector is but not required, but would be highly beneficial


This position will suit a person who wants to be part of a collaborative culture. This organisation acknowledges and values their employees and are keen to find team players. If you want to be part of a successful team and be in a position which you can really make your own then this is the role for you! Please click on the links to apply, or call Nikita Kidman on 8624 2523 if you have any further questions.

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