CUSTOMER SERVICE OFFICER - TEMP TO PERM
Excellent opportunity to secure a role close to home. ASAP start taking inbound calls within the building industry.
Summary about this job
Customer Service - Call Centre
Company: iPlace Recruitment Pty Ltd
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-6809-6619
Fax: +61-8-9918-1154
E-mail: n\a
Site: n\a
Detail information about job CUSTOMER SERVICE OFFICER - TEMP TO PERM. Terms and conditions vacancy
- ASAP START
- WORK CLOSE TO HOME – NORWEST BUSINESS PARK
- ONGOING OPPORTUNITY
- ASAP START
- WORK CLOSE TO HOME – NORWEST BUSINESS PARK
- ONGOING OPPORTUNITY
Located in the Norwest Business Park is an excellent opportunity for an experienced Customer Service Officer to join a high performing team.
THE ROLE:
Reporting to the NSW Customer Service Manager, some of your key accountabilities will include:
- Managing accounts to ensure customer service remains at optimum levels
- Taking all inbound queries with regards to products, technical difficulties & returns
- Ensure all returns are processed accurately & efficiently
- Working in conjunction with Account Managers in relation to stock, delivery & maintenance
- Tracking shipments
- Ensure all complaints are logged & actioned
- Investigating returned goods, ensuring correct procedures are followed at all times
- Updating customer information accurately
- Generating various reports including sales, backorder & inventory
- Assisting with any other ad-hoc duties as requested
THE CANDIDATE:
To secure this role the ideal candidate will have:
- First and foremost, you absolutely love customer service and have extensive experience – you have worked in a high-volume customer service environment
- Experience within the building industry would be ideal but not essential – we are looking for someone who understands large product offerings and has the ability to absorb this information
- A strong work ethic
- Excellent communication skills – this is essential as you will be dealing with all manner of customer so it's vital that you can communicate effectively so that the query is dealt with as quickly as possible
- The ability to commence ASAP
This is a fantastic opportunity to secure a great role – a long term prospect beginning as a temp in the first instance.
If you have been looking to secure a role close to home within a really nice office, working with a great team – please apply via the link below.