Contact Centre, Travel Consultant - Brisbane

All vacancies of AustraliaCall Centre & Customer ServiceContact Centre, Travel Consultant - Brisbane

Looking for a flexible opportunity? Join our 24 hour Contact Centre! We have full-time, part-time opportunities!

Summary about this job

Customer Service - Call Centre

Company: Flight Centre Travel Group

Location: Brisbane

Work type: Full Time

Salary: Uncapped Commission + Base Retainer + Travel Perks

Phone: +61-7-7860-8380

Fax: +61-3-3145-6173

E-mail: n\a

Site:

Detail information about job Contact Centre, Travel Consultant - Brisbane. Terms and conditions vacancy

  • Join a growing, global company! Be a part of our amazing business success story
  • Dynamic workplace culture that is social and brings together like-minded people
  • Ongoing opportunities for career development and upskilling

Join the team in Brisbane Contact Centre!

We are looking for part-time and full-time travel consultants to join our team!

About your new opportunity:

If you spend your time dreaming of far-off lands and planning your next adventure, we have the job for you. At Flight Centre, our Travel Sales Consultants use their own experiences to help create incredible adventures for their customers.

Our Contact Centre operates from 24 hours a day, 7 days per week which allows our customers the flexibility to book their travel when it's convenient to them.We're always looking for people to join our team who want to make a career out of their travel knowledge and experiences and right now we're looking for travel enthusiasts to join our Contact Centre team.

You will be:

  • Joining an energetic and social team on a 7 day rotating roster, we have AM, PM and Night shifts which allows our customers the flexibility to book their travel when it's convenient for them
  • Using your travel experience to sell the products and destinations you love
  • Providing exceptional customer service in person, over the phone and via email
  • Preparing and issuing invoices, receipt payments and maintain financial documents
  • Advising customers of travel regulations, visas and local customs
  • Working towards nationally recognised qualifications

All about you:

  • Two years professional full time work experience in a customer facing or sales role
  • Available for either morning, afternoon or overnight shifts
  • Experience working towards and achieving sales targets and KPI's
  • Advanced computer skills and the ability to confidently learn new computer systems
  • Successfully completed year 12
  • Resilient, driven, and ability to adapt to change
  • Travel experience to a variety of overseas destinations
  • Over 12 months unrestricted work rights within Australia

About your benefits:

We pride ourselves on offering our people a great work culture and we take your career development seriously. Along with benefits such as exclusive employee discounts on travel, educational trips and global conferences, we will work with you to map out your Brightness of Future for a long and rewarding career at Flight Centre Travel Group.

  • You will work on a base salary plus uncapped commission - the more you sell, the more you earn
  • Access to exclusive employee discounts on flights, accommodation, cruises, tours and more
  • Domestic and international educational trips, awards nights and conferences
  • Free health and wellness consultations, fitness challenges, and financial planning advice
  • Get involved in supporting your community with paid volunteer leave
  • Enhance your career development through product, business management and team leadership training


If you are ready to launch your career with Flight Centre, apply today!

Please note: You need only apply for one role with Flight Centre Travel Group as the Recruitment Team will consider your application for all brands and businesses across QLD.


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