Multilingual Call Centre Representative- Telstra MCC
Join an organisation with 18 years experience in Wollongong, our culture is built on fun, respect, integrity, innovation and transparency.
Summary about this job
Customer Service - Call Centre
Company: Stellar Asia Pacific
Location: Wollongong, Illawarra & South Coast
Work type: Full Time
Salary: n\a
Phone: +61-2-8289-1765
Fax: +61-7-9098-5416
E-mail: n\a
Site: n\a
Detail information about job Multilingual Call Centre Representative- Telstra MCC. Terms and conditions vacancy
- Wollongong location-close to public transport
- Great team environment
- Comprehensive full time training
Call Centre Representative - Wollongong
Full Time 38 hours and Part Time 30 & 20 hours, 5 days per week
Start Date 6th August 2018
Imagine working in an environment where the culture is built on Open Book Management principles.
Imagine a workplace that shares its financial information with every employee.
Imagine being celebrated for who you are and rewarded for achieving your goals a work.
About the role:
As one of our Call Centre Representatives you will be responsible for speaking on behalf of some of Australia's biggest brands. The role is based in our call centre in Wollongong in a rapidly-growing team. Your role will be fast-paced and dynamic, with the potential to receive monthly rewards for achieving targets.
To be successful in this role, you will have the ability to:
- build a relationship with customers over the phone
- speak fluently in one or more of the following languages – Mandarin, Vietnamese, Indonesian or Greek
- speak and write fluently in English
- work in a fast-paced environment with set targets and timeframes
- actively listen while also performing other tasks
- competently use a computer
- demonstrate outstanding customer service skills
- work on a rotational roster Monday – Sunday
What we can offer you:
- comprehensive paid training
- a diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
- opportunity for further development and career growth
- a culture built on fun, respect, integrity, innovation and transparency
- incentives paid monthly for performing to expectations
A National Police Clearance is required as part of the Stellar recruitment process. You must also be eligible to work in Australia.
About us:
We are an award-winning global contact centre business operating from centres based in Australia and the Philippines. We partner with some of Australia's most loved brands, as well as government, healthcare and travel industries.