Customer Solutions Consultant
Do you pride yourself in providing outstanding customer service and accurate organised records. We have a new opportunity that you will thrive in!
Summary about this job
Customer Service - Customer Facing
Company: IntoWork Australia
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-4733-1472
Fax: +61-3-7074-8931
E-mail: n\a
Site: n\a
Detail information about job Customer Solutions Consultant. Terms and conditions vacancy
MAS National are currently seeking a talented Customer Solutions Consultant for a full time position in their Epping Office. This position will require the successful applicant to work from other locations from time to time
Key Responsibilities
• Provide phone and face to face support on the full range of services
• Provide Gateway by assisting job seekers readiness for employment including skills and abilities, realistic and relevant employer opportunities.
• Attend Schools and Expo’s to promote and coordinate MAS recruitment services including presentations, website uploading of information on apprentice CVs, employment opportunities and general enquiries.
• Provide In-Training Support (mentoring) to our apprentices/trainees within their first 3 months of their apprenticeship
• Attention to detail for data entry
To be considered, you will need the following skills and attributes
• Proven experience in a similar role
• Excellent communication skills both verbally and written, with a focus on providing exceptional customer service
• Excellent organisational skills, a sense of urgency and high level of accuracy
• Ability to meet and exceed targets
• Ability to work well as part of a team and autonomously
• Experience working with TYIMS and Job Ready Active systems is highly desirable
• Knowledge and or experience with Apprenticeships, Training Contracts and protocols
• Understanding of the Australian Government Incentives and of Apprenticeship guidelines
Applicants must be eligible to work in Australia. A current Working with Children Blue Card and National Police Check is required and can be arranged for the suitable applicant.
To be considered for this position you will need to complete an application/registration form online. Please visit our Intowork Recruitment website www.intoworkrecruitment.com.au and apply now.
Applications not completed through the Intowork Recruitment website will not be treated as a priority.
If you have any questions in relation to this role, please email [email protected]