Client Support Consultant

Summary about this job

Detail information about job Client Support Consultant. Terms and conditions vacancy

• Loads of great benefits including employee share option
• Regular social events
• CBD office with pool table, ping ping table & video games!

The Company
Based in Sydney, our client is an innovative, client-centric legal technology company with rapid growth in the Australian Legal and Conveyancing industries.

We are looking for a Software Support Consultant to join their rapidly growing team. Based in the Sydney office, the successful candidate will be given the following responsibilities:

• Providing technical support and customer service to Conveyancers and Law firms
• Building strong client relationships
• Troubleshooting first level technical issues
• Liaising with escalations team for next level technical issues
• Focus on maintaining a high level of client satisfaction

Requirements
Your commitment to great customer service and to build relationships (both with clients and colleagues) will see you win in this role. The ideal candidate will possess the following attributes:

• Experience with using conveyancing or legal software
• Understanding of the conveyancing process
• Excellent verbal and written communication skills
• Ability to work effectively individually and as part of a small team
• Excellent Microsoft Office skills

While training on the solutions will be provided, the ideal candidate will be technologically savvy and have the ability to pick up new software applications quickly.

Benefits
There are endless opportunities within this business to progress and grow your career! Full training is provided so an aptitude and hunger to learn is essential.

Enjoy:

• Daily breakfast, regular social events, gym membership
• Employee share option
• A fantastic culture - open communication, transparency where practical and regular strategic briefings with the CEO
• Central CBD office with pool table, ping-pong table and video games

This is a fantastic opportunity for you to grow and progress your career in a fun and supportive environment. If you're interested, APPLY NOW and we will be in touch!