Relationship and Welcome Consultants
Build and maintain effective and supportive relationships with My Plan Manager clients to help them achieve their goals.
Summary about this job
Customer Service - Call Centre
Company: My Plan Manager
Location: Adelaide
Work type: Full Time
Salary: $45,000 - $64,999
Phone: +61-2-7463-1712
Fax: +61-2-3702-2199
E-mail: n\a
Site: n\a
Detail information about job Relationship and Welcome Consultants. Terms and conditions vacancy
My Plan Manager (MPM) is the biggest plan management provider in Australia, with a dedicated, friendly team offering flexible support to people with disabilities.
My Plan Management is seeking multiple staff to fill the Customer Relationship Consultant roles and the Customer Welcome Consultant roles.
Customer Relationship Consultants proactively manage and retain a group of MPM clients (and/or their Principal Carers) to assist and educate them in the use of their NDIS funds; foster positive relationships with clients – be their trusted NDIS advisor and make scheduled milestone calls.
Customer Welcome Consultants complete client on-boarding milestones; enter service bookings into NDIA portal; input client budgets into MPM database and send out ‘Welcome’ correspondence to new clients (and/or their principal carers).
This is a perfect role for forward thinking individuals that can implement contemporary working practices.
Role based queries can be made to Kerryn Gilbert on [email protected]
Applications are to be emailed to Kerryn by close of business 10th August 2018. MPM reserves the right to shortlist and interview at any time in the advertising period.