Customer Service Representative

Summary about this job

Detail information about job Customer Service Representative. Terms and conditions vacancy

A great opportunity to join a reputable, world wide finance company has risen and we are now needing 4 experienced Customer Service Representative's to join a team based in Macquarie Park. 

This company is one Australia's leading automotive and car finance companies. They offer a range of different finance solutions and products to their customers. 

About the position:

• Provide strong customer service while answering customers questions and inquiries via calls and emails in regards to their loans, applications and insurances
• Arranging the best form of payments for your customer's loan balance payments
• Working towards KPIs to ensure quality targets are achieved and followed during every call
• Ensuring compliance requirements are followed and applied under Law Acts
• Informing customers on other products and services the company offer

The ideal candidate:

• Will have 2 years customer service experience preferably in a Call Center environment  
• Has the ability to relate to and build rapport with customers over the phone
• Will be able to demonstrate previous success in their industry 
• Collections experience and Financial Service experience is highly desirable
• Must be a Permanent Resident of Australia

Nuts and Bolts:

• Macquarie Park location
• Monday to Friday so no weekends
• 7.5 hour days between the hours of 8.30am - 7.00pm
• Great social culture
• Casual contract with the chance to go permanent
• Great salary
• Career advancements with a global company (It will look great on your resume!) 

With interviews happening now and an assessment centre happening on 26th, start dates would be 8th August.

Apply now or contact Emily Hockings on 0283466739 or [email protected] for a confidential chat.