Customer Liaison Officer

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Liaison Officer

An exciting opportunity exists for a motivated and experienced Customer Service professional to join a market leading brand

Summary about this job

Customer Service - Call Centre

Company: Veritas Recruitment

Location: Melbourne

Work type: Contract/Temp

Salary: n\a

Phone: +61-2-1543-9215

Fax: +61-2-1458-4264

E-mail: n\a

Site:

Detail information about job Customer Liaison Officer. Terms and conditions vacancy

Based in Mulgrave, this is your opportunity to get your foot in the door within this growing Customer Service team.

Your key responsibilities will include:

  • Retention of existing accounts through your exceptional customer service
  • Complaints handling and escalations, through from initial contact to successful resolution
  • Recording customer contact into SAP
  • Responding to email enquiries
  • Effective communication with internal stakeholders to ensure customers’ expectations are exceeded
  • Managing daily deadlines

To be successful you will have a proven track record working within a phone based Customer Service role specifically working to KPI’s. Together with your exceptional written and verbal communication skills, you will have an understanding of the importance of providing an unparalleled customer experience.

You will enjoy problem solving and following an issue through to satisfactory completion for the customer.

Become an integral part of this high performing team and apply today!

To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact David Scalzo on 03 9535 2111.

( SK97900A )

Please visit www.veritasrecruitment.com.au to view more jobs.

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