Visitor Experience Officer

All vacancies of AustraliaCall Centre & Customer ServiceVisitor Experience Officer

This role is responsible for providing responsive and high-quality customer service for new and existing visitors to the Royal Botanic Gardens.

Summary about this job

Customer Service - Customer Facing

Company: Royal Botanic Gardens

Location: Melbourne

Work type: Part Time

Salary: n\a

Phone: +61-2-5873-7870

Fax: +61-7-7979-2077

E-mail: n\a

Site:

Detail information about job Visitor Experience Officer. Terms and conditions vacancy

Royal Botanic Gardens Victoria (RBGV)

  • Exceptional Customer Service Skills
  • Working every Sunday & Monday
  • Melbourne Gardens location

Royal Botanic Gardens Victoria is one of Melbourne's most beautiful and historic landmarks.  Founded in 1846, it extends across 38 hectares and is home to garden beds,trees, lakes, lawns and historic buildings.  It displays around 50,000 individual plants,representing over 8,500 different species.  In addition to our Melbourne Garden, RBGV hasits unique Australian Garden situated in Cranbourne which provides a naturalenvironment for fauna and flora. 

This role is responsible for providing responsive and high-quality customer service for new and existing visitors to the Royal Botanic Gardens Victoria. The role ensures visitors receive clear, welcoming information on arrival and leave having had a memorable visitor experience.

The ideal candidate will have previous experience in the delivery of high-quality, responsive customer service in a busy environment. Along with experience in a sales-based environment, the applicant will have experience in bookings management, cash handling, invoice generation and ticket sales.

Please refer to the position description for more detail.

For more information and to apply for this role, please visit the Royal Botanic Gardens Victoria's website at http://www.rbg.vic.gov.au/about-us/job-opportunities or http://jobs.careers.vic.gov.au by COB 30 July 2018.

Enquiries can be directed by email to Erin Kelly, Supervisor, Visitor Experience - [email protected].

 Applications should address the list of role requirements under the heading of Success Profile as stated in the position description found under the ‘Attachments' heading on the Victorian Government website.

Applications will only be accepted via the Victorian Government website.

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