Customer Compliance Officer
All vacancies of Australia • Call Centre & Customer Service • Customer Compliance Officer
Multiple temporary opportunities | Government | $31.31/hour + Super | Mt Druitt/Liverpool | Full-time hours
Summary about this job
Customer Service - Call Centre
Company: Chandler Macleod Group
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-3372-3509
Fax: +61-7-6132-3838
E-mail: n\a
Site: n\a
Detail information about job Customer Compliance Officer. Terms and conditions vacancy
Customer Compliance Officer
- Long term temporary assignments | Government Department
- Positions in Mt Druitt & Liverpool | Full-time hours | Monday - Friday
- $31.31/hour + super
Chandler Macleod are excited to have multiple temporary opportunities available in Mt Druitt and Liverpool! We are seeking exceptional customer service professionals with strong administration experience to commence in August 2018. Please note, we will not be accepting applications through SEEK so please read through the advertisement for details on how to apply.
The Role:
Working within a traditional Call Centre environment, you will be responsible for:
• Assisting customers with phone enquiries, including interpretation of debts, policies and processes
• Solving complex problems and initiate positive outcomes for the customer
• Keeping up to date with legislation and policies
• Reviewing customer information and ensure records are maintained accurately
• Upholding customer confidentiality at all times
The Successful Candidate:
We are looking for individuals with the following experience:
• Outstanding Customer Service skills
• Strong administration, numerical and computer skills
• Ability to manage sensitive and complex enquiries with empathy and resilience
• Previous experience in a call centre environment would be advantageous, yet not essential
• Strong written, verbal and numerical skills
• You must be an Australian Citizen and undergo an entry level background check
What’s on Offer:
• Full-time hours, Monday - Friday
• $31.31/hour + Super
• Experience in a Government Department
• Resume building opportunity
• August 2018 commencement
How to Apply:
• Please allow 20-30 minutes for the application process.
• Copy and paste the below URL into a new browser:
https://unleashing.chandlermacleod.com/afg-jobs/
• Ensure you have copies of your Resume, ID and References ready to upload
• Successful candidates will be contacted for a phone screen and invited to an Assessment Centre
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.
If you have any additional queries, please contact Emily Coombs or Emily Hoogerwerf on 02 4978 7744.
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