Workforce Scheduler Manager - West Perth

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Summary about this job

Supervisors/Team Leaders

Company: Stellar Asia Pacific

Location: Perth

Work type: Full Time

Salary: n\a

Phone: +61-8-5788-8433

Fax: +61-3-8410-1548

E-mail: n\a

Site:

Detail information about job Workforce Scheduler Manager - West Perth. Terms and conditions vacancy

Imagine working in an environment where the culture is built on Open Book Management principles.

Imagine a workplace that shares its financial information with every employee.

Imagine being celebrated for who you are and rewarded for achieving your goals a work.

About the roles:

We are setting up a brand new call centre and need a Workforce Scheduler Manager to take the lead and drive a successful business. 

As a Workforce Scheduler Manager your role will be to guide, develop, coach and lead a team of quality assurance people.

 To be successful in this role you will have the ability to:

  • build relationships with team members in your team and across the wider team
  • coach team members to successfully work with challenging targets and goals
  • act with integrity in all interactions
  • ‘walk the talk’ by proactively living and breathing the Stellar culture
  • understand the financials and impacts your decisions can make on the business and customer
  • be supportive, constructive and open to influencing when working with others
  • demonstrate your experience and skills in your chosen role

What we can offer you:

  • a diverse and supportive team environment – everyone is welcome here, and our differences make us stronger
  • the potential to receive monthly rewards for achieving targets
  • an environment filled with fun, respect, integrity, innovation and transparency
  • growth and development opportunities
  • an Annual Awards Night where we celebrate achievements and successes

Stellar is an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse.

You must be an Australian citizen to apply for this role and be prepared to complete a background check.

About us:

We are an award-winning business process outsourcer, with contact centres in Australia, the Philippines and the USA. We partner with some of the world’s most loved brands, as well as government, healthcare and travel industries.

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