Customer Service Collections Specialist
Work with your portfolio to build relationships with your customers - understand there debt scenario to help them manage their debt.
Summary about this job
Customer Service - Call Centre
Company: ACM Group Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-8225-9444
Fax: +61-8-9711-1362
E-mail: n\a
Site: n\a
Detail information about job Customer Service Collections Specialist. Terms and conditions vacancy
- Full training provided - no experience required / sales experience preferred
- Build relationships with your clients - manage your own ledger
- Experience in Customer service, Retail or Hospitality Industry is preffered
ABOUT ACM GROUP:
ACM Group Ltd, are the largest privately owned debt acquisition company in Australia with over 35 years industry experience. We are 300+ strong here in Sydney, Australia and Manilla, Philippines.
ABOUT THE ROLE:
- Manage your own ledger - build relationships and help resolve debt for your clients
- No previous collections experience required as full training provided
- Strive to reach your KPI's and budgets
- Work as part of a team with a fun atmosphere
WHAT WE ARE LOOKING FOR IN YOU:
- No previous collections experience required
- Sales industry background preferred
- Ideal applicants will have experience in the Customer service, Retail or Hospitality Industry
- High level of communication required for this role - will be phone based conversations
- Must be self motivated
- A positive CAN-DO attitude
- Ability to work as part of a team
- Listening to what our customers have to say and approaching them with a respectful manner
- Punctuality and attendance
WHAT WE HAVE TO OFFER YOU:
- Full time Monday to Friday with LATE STARTS ON MONDAYS!
- 1 week paid training when you start, then ongoing training for your entire journey with us
- Potential for three salary increases in your first year
- Career advancement and plenty of exciting opportunities
- Office drinks once a month!
- Smart casual wear FRIDAYS!
- CBD location - 1 minute walk from Museum station
Click Apply below to start your career with us!
For more information in respect to the position we will discuss this in full at the point of interview
To be considered for this role: YOU MUST BE AN AUSTRALIAN CITIZEN OR A PERMINATE RESIDENT OF AUSTRALIA AND BE 18+ YEARS