Customer Service Associate

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Associate

Hardware supply company is seeking a dedicated individual to join their customer service team in the Moorebank area.

Summary about this job

Customer Service - Call Centre

Company: The Blackadder Recruitment Company

Location: Sydney

Work type: Contract/Temp

Salary: n\a

Phone: +61-7-3362-2994

Fax: +61-7-3279-6157

E-mail: n\a

Site:

Detail information about job Customer Service Associate. Terms and conditions vacancy

  • Onsite parking and Modern Office
  • Long term career opportunity
  • Supportive, fun team environment
Our client, a Hardware supply company based in the Moorebank area, is currently seeking a dedicated customer service associate with a professional phone manner to join their well established and supportive team.
 
Key Responsibilities:
  • Inbound phone customer service
  • Receive and process orders
  • Assist customers with product comparisons and product knowledge
  • Liaise with Retailers
  • Some complaint handling
  • Provide information about company products, specials, marketing programs and business practices
  • Maintain current product knowledge, policies and procedures
  • Data entry and general administrative tasks
To be successful you must possess the following:
  • Excellent written and verbal communication skills
  • Previous experience in a phone based customer service role
  • Fantastic customer service skills
  • The ability to work well in a fast paced team environment
  • Proficiency in MS office
  • The ability to learn and retain extensive product knowledge
  • Strong conflict resolution skills
  • High attention to detail
  • A positive attitude and strong work ethic
Working week of 38 hours. Must be flexible to work between 7:30am and 6:00pm Monday to Friday.


If you believe you have the above mentioned skills and attributes please hit the APPLY button now.

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