Customer Service Associate
All vacancies of Australia • Call Centre & Customer Service • Customer Service Associate
Hardware supply company is seeking a dedicated individual to join their customer service team in the Moorebank area.
Summary about this job
Customer Service - Call Centre
Company: The Blackadder Recruitment Company
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-3362-2994
Fax: +61-7-3279-6157
E-mail: n\a
Site: n\a
Detail information about job Customer Service Associate. Terms and conditions vacancy
- Onsite parking and Modern Office
- Long term career opportunity
- Supportive, fun team environment
Key Responsibilities:
- Inbound phone customer service
- Receive and process orders
- Assist customers with product comparisons and product knowledge
- Liaise with Retailers
- Some complaint handling
- Provide information about company products, specials, marketing programs and business practices
- Maintain current product knowledge, policies and procedures
- Data entry and general administrative tasks
- Excellent written and verbal communication skills
- Previous experience in a phone based customer service role
- Fantastic customer service skills
- The ability to work well in a fast paced team environment
- Proficiency in MS office
- The ability to learn and retain extensive product knowledge
- Strong conflict resolution skills
- High attention to detail
- A positive attitude and strong work ethic
If you believe you have the above mentioned skills and attributes please hit the APPLY button now.
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