Customer Care Advisor - Lane Cove
We ask that our people show that they care, play as a team, have courage and make things happen. Sound like you? C’mon join the Capital SMART bunch!
Summary about this job
Customer Service - Customer Facing
Company: Capital S.M.A.R.T. Repairs Australia Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-1430-7347
Fax: +61-2-6963-6177
E-mail: n\a
Site: n\a
Detail information about job Customer Care Advisor - Lane Cove. Terms and conditions vacancy
- Discretionary site allowance applies to this role
- Lunches Provided Daily
- Career Growth Opportunities
About Us
Capital S.M.A.R.T Repairs (S.M.A.R.T) is a leading-edge collision repair centre business with over 40 sites located throughout Australia and New Zealand. Redefining the industry, S.M.A.R.T offers state of the art premises built to deliver efficient repair practices and excellent working conditions. S.M.A.R.T is growing and is fast developing a reputation for excellence in customer service both within and outside of the industry. This position is located at our Lane Cove site.
About the role
The Customer Care Advisor is the first point of contact for our customers. You will use your customer service expertise and rapport building skills to put the customer at ease, show you understand their story and clearly explain the Capital S.M.A.R.T difference, instilling confidence that the customer has left their car in very capable hands.
At S.M.A.R.T, consistently delighting the customer is key to everything we do, and what we expect from you each and every day.
The role is full time Monday to Friday with flexibility required between 7am and 5pm.
We are seeking someone who
- Strives to achieve a positive customer experience in every interaction
- Has previous experience in a customer facing high paced environment
- Has high attention to detail
- Is organised and has exceptional time management skills
- Can build rapport in person as well as over the phone
- Works well in a team
For You
In reward for your expertise you will be offered a great working environment, career growth opportunities, industry competitive pay and a chance to work with an industry leader that has experienced exceptional growth.
Apply Now:
If this sounds like something you would like to be part of then please select APPLY NOW or contact Kim on (03) 8756 6038 for a confidential discussion