Response Centre Client Consultant
Start your legal career with Maurice Blackburn by joining to team that delivers exceptional client service and assesses potential client matters.
Summary about this job
Customer Service - Call Centre
Company: Maurice Blackburn Lawyers
Location: Melbourne
Work type: Full Time
Salary: Competitive salary
Phone: +61-8-5923-1446
Fax: +61-3-4244-8481
E-mail: n\a
Site: n\a
Detail information about job Response Centre Client Consultant. Terms and conditions vacancy
- We are a law firm like no other, start your legal career with us!
- Close knit, successful and supportive team environment
- Fully paid gym membership & generous benefits
The Firm
Since the day Maurice Blackburn opened our doors nearly a hundred years ago, we’ve been in the business of helping people; fighting to make a genuine difference to people’s lives. We exist to help everyday Australians use the law to fight back against unfair treatment. Our passion for righting wrongs is at the heart of everything we do. This is why we’ve grown to become Australia’s leading social justice law firm. After all, we believe wholeheartedly in what we do.
The Role
Our Response Centre Client Consultants will be responsible for dealing with all new client enquiries, ensuring quality client service is provided at all times. Utilising your highly developed and effective communication skills, you will work closely with our Response Centre team in their delivery of quality client service and the assessment of potential client matters.
What we’re looking for:
- A genuine interest to start your career in the legal industry;
- Ability to display empathy and compassion for our client base whilst maintaining a high resilience level;
- Strong oral and written communication skills;
- Solid experience working closely with customers or clients;
- Ability to communicate and adapt to a diverse range of clients;
- Experience with high volume workloads; and
- Excellent organisational and time management skills.
This role would suit enthusiastic and motivated individuals who have a keen interest in advancing their knowledge of the legal industry, as well as an eagerness to develop their client interviewing skills that will enable them to help real people.
Culture & Employee Benefits
We are a law firm like no other. Work with people who are truly passionate about the work we do and the impact we have on the community. From the kind of people who work here, to the kind of cases we take on, these values have run deeply throughout our organisation for almost a century.
We also offer great employee benefits, some of which include:
- Ongoing coaching and career development
- Fully paid gym membership
- Salary Continuance & Life Insurance
- 17.5% Annual Leave Loading
- Wellbeing Programs for you and your family
- Generous leave entitlements
- Health and Wellbeing Leave
Availability
Candidates must be available to work full time, Monday to Friday, on a rotating roster between the hours of 8.00am to 8.00pm.
How to Apply
Click the ‘Apply’ button and include your resume and cover letter.