Team Leader - Client Services

All vacancies of AustraliaBanking & Financial ServicesTeam Leader - Client Services

Developing and implementing new strategies and structures to improve efficiency within Client Services.

Summary about this job

Financial Planning

Company: Randstad - Banking & Financial Services

Location: Melbourne

Work type: Full Time

Salary: $80k - $90k p.a.

Phone: +61-3-5176-7544

Fax: +61-7-4832-8082

E-mail: n\a

Site:

Detail information about job Team Leader - Client Services. Terms and conditions vacancy

  • Well-known brand
  • $80-90k + super
  • CBD

Responsibilities:

- Contribute to and support the Client Services strategy and support and drive the team culture, engagement and improve productivity

- Implement new processes to manage workflow and process improvement across the team

- Manage stakeholder relationships

- Managing scorecards and productivity of the team and developing career pathways to attract and retain talent and managing recruitment as required

- Manage processes and quality across the team and to ensure all team members meet quality and compliance standards and provide technical coaching sessions

- Provide technical support, compliance support and manage the delivery of training support and resources across the team

- Ensure clients' needs are effectively addressed and team processes run smoothly in relation to the lodgement and completion of business and across client interactions

To be considered for the role:

3+ years in Financial Planning Administration leadership

DFP

To learn more about the company and the role, contact Geraldine on 03 8319 1165 or email [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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