Team Leader - Client Services
Developing and implementing new strategies and structures to improve efficiency within Client Services.
Summary about this job
Financial Planning
Company: Randstad - Banking & Financial Services
Location: Melbourne
Work type: Full Time
Salary: $80k - $90k p.a.
Phone: +61-3-5176-7544
Fax: +61-7-4832-8082
E-mail: n\a
Site: n\a
Detail information about job Team Leader - Client Services. Terms and conditions vacancy
- Well-known brand
- $80-90k + super
- CBD
Responsibilities:
- Contribute to and support the Client Services strategy and support and drive the team culture, engagement and improve productivity
- Implement new processes to manage workflow and process improvement across the team
- Manage stakeholder relationships
- Managing scorecards and productivity of the team and developing career pathways to attract and retain talent and managing recruitment as required
- Manage processes and quality across the team and to ensure all team members meet quality and compliance standards and provide technical coaching sessions
- Provide technical support, compliance support and manage the delivery of training support and resources across the team
- Ensure clients' needs are effectively addressed and team processes run smoothly in relation to the lodgement and completion of business and across client interactions
To be considered for the role:
3+ years in Financial Planning Administration leadership
DFP
To learn more about the company and the role, contact Geraldine on 03 8319 1165 or email [email protected]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.