Direct Servicing Advisor

All vacancies of AustraliaBanking & Financial ServicesDirect Servicing Advisor

Knox & CBD locations Available!

Summary about this job

Client Services

Company: Hays Banking

Location: Melbourne

Work type: Contract/Temp

Salary: $25.00 - $30.00 p.h.

Phone: +61-7-6845-3480

Fax: +61-3-4221-4279

E-mail: n\a

Site:

Detail information about job Direct Servicing Advisor. Terms and conditions vacancy

  • Customer Service Position.
  • Immediate Start available.
  • CBD & Knox locations available.

Knox & CBD locations Available!

Your new company

To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, passion for customers, will to win, be bold, respect for people, and doing the right thing.


Your new role

As an inbound Customer Service Banker you will be responsible for providing exceptional customer service and bringing your unique personality to every call. Your main responsibilities will include:

  • Answering calls from personal or corporate and business customers about a range of enquiries from simple to more complex
  • Efficiently navigating through a variety of banking systems and tools
  • Identifying, addressing and resolving general inquiries from customers




What you'll need to succeed

We're looking for individuals with:

  • Excellent communication skills, the ability to connect with customers and to assist them with their queries
  • Experience in connecting with customers to discuss their needs, ideally in a contact centre environment.
  • Proven communication skills and a good understanding of customer needs.
  • Excellent time management and problem solving skills.
  • Someone who enjoys linking in with customers over the phone to build relationships




What you'll get in return

In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to James at [email protected]

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