Banking – Customer Service Officer – Inbound Call Centre
Sydney based Bank looking to hire TWO exceptional Call Centre Customer Service Officers. Offering job security and work life balance, no shift work.
Summary about this job
Banking - Retail/Branch
Company: JOB FITTS CONSULTANTS
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-4673-3323
Fax: +61-2-5638-7104
E-mail: n\a
Site: n\a
Detail information about job Banking – Customer Service Officer – Inbound Call Centre. Terms and conditions vacancy
Do you take pride in your Customer Service skills?
Are you looking for a new challenge to develop your Banking career?
This is an incredible opportunity to help clients with their daily banking enquiries and demonstrate your passion for customer service, while working for a rapidly growing team offering career development and a fun team.
- Monday – Friday standard office hours
- Work life balance, no more weekends at work
- Rapidly growing bank, a brand you will be proud to work for
- $65 - $70K + attractive benefits + modern work culture
- Banking – Customer Services Officer in Call Centre
In this role you will take calls from customers as a first point of contact. You will use your problem solving and customer service skills to give the caller an outstanding customer experience.
Be the banking expert and provide appropriate information on Loans and related products to provide the customer with valuable financial services advice.
To fit into the this position you will need to essentially have previous experience demonstrating -
- Understanding of general banking products having worked in either a branch or in a Call Centre previously
- Exceptional customer service and problem solving abilities
- Confidence in approaching customers with suggestions to smarter banking options
- Ability to qualify a loan and recommend it to the credit assessment team
- Call centre experience desirable
- Tier Ii/Cert IV in Financial Services is essential
- Clear communication skills including good listening skills
- A friendly personality with the ability to build rapport with customers.
Salary $65 -70K+ benefits for the right candidate based on experience
You will be part of a dynamic growth driven banking institution offering you career progression.
Does this opportunity sound like the next step in your career? To find out more about these incredible opportunities, contact Amrutha Murali on 02 9220 3595