Sales and Service Consultant

All vacancies of AustraliaBanking & Financial ServicesSales and Service Consultant

Join us in this exciting time of growth! If you have experience exceeding sales targets then join our Branch for a rewarding career!

Summary about this job

Banking - Retail/Branch

Company: RACQ

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-2-9252-9917

Fax: +61-8-4805-7679

E-mail: n\a

Site:

Detail information about job Sales and Service Consultant. Terms and conditions vacancy

  • Friendly environment and supportive leadership team
  • Great work-life balance
  • Career development

About RACQ

RACQ exists to make a positive difference to the lives of our 1.7 million members now and into the future. We embrace the value of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and life experiences of our employees help us innovate, make better business decisions and better serve our members.  We live by our values of generosity of spirit, being of service, inspiring trust and dedication to excellence and have a real sense of pride in what we do.

 
Join us during an exciting time of growth. Our vision to create a new force in banking for Queenslanders has further broadened our range of products and services which includes roadside assistance, insurance, travel and lifestyle. 
 
About the Role
As a Sales & Service Consultant, your main responsibility will be to provide outstanding service to our members with their day to day banking enquiries and identifying sales opportunities through engaging conversations to achieve individual and branch referral and sales targets across a range of products including lending, insurance and financial planning. Processing day to day cash and banking transitions with cash handling and teller duties and completion of process within compliance and regulatory guidelines.
 
Responsibilities

  • Responds to customer enquiries within service level agreements and quality standards set by the Bank business line
  • Perform day to day teller duties
  • Perform a range of sales functions including cross selling of products, quoting of insurance products and recommending solutions to members
  • Perform outbound sales and service calls
  • Perform sales and transactions on third party products including telegraphic transfers, cash passports, foreign currency and motor vehicle consultations

Banking history will be highly regarded, but is not a necessity, as our Sales & Service Consultants will undergo comprehensive training to ensure they are equipped to be successful in their role.

 

Enjoy a great work-life balance working from 8.30am to 5pm Monday to Friday.

 

About you
To be successful in this role you need to be sales focused, proactive and a good communicator with the ability to build rapport and hold quality conversations to ensure our customers experience the best banking experience.
 
Qualifications and experience
  •  Experience in Banking and/or sales or retail environment
  • Demonstrate a strong ability to solve problems, perform numerical calculations and interpret data in different situations
  • Demonstrate a strong ability to compare information quickly and accurately to ensure quality of work
  • General computer and system application skills
 
Benefits

  • Being part of a new Bank growth story in Queensland
  • Sales incentives
  • A wide variety of banking, travel, accommodation, retail and automotive discounts
  • Free Roadside Assistance and up to 25% off RACQ insurance products
  • Work for an organisation that is always striving to do better and be better
  • Be part of a diverse team with a learning culture
 
How to Apply
Apply directly online and attach your resume and cover letter. Please note, we do not accept third party or emailed applications.
 
All applicants will be contacted to advise of the outcome of their application. Please keep an eye out for email updates from us. Applicants may be required to complete video interviews, psychometric testing, a health assessment and/or a criminal check. If you have any enquiries not addressed in this advertisement, please email [email protected] and a member of our team will be in touch as soon as possible.
 
#LI

Responds for Sales and Service Consultant on FaceBook

Read all comments for Sales and Service Consultant. Leave a respond Sales and Service Consultant in social networks. Sales and Service Consultant on Facebook, LinkedIn and Google+