Customer Education Manager
A great communicator to educate the key accounts on salary packaging, financial background is beneficial and excellent customer service skills
Summary about this job
Account & Relationship Management
Company: Michael Page
Location: Sydney
Work type: Full Time
Salary: car + bonus
Phone: +61-8-2527-6483
Fax: +61-2-6346-3002
E-mail: n\a
Site: n\a
Detail information about job Customer Education Manager. Terms and conditions vacancy
To increase employee interest on the Salary Packaging Offering my clients provide. Through focused and well executed education sessions. Targeting different stakeholders across the organisation. To grow participation rates through quality lead generation across the full product offering in order to feed the sales pipeline in accordance with set targets.
Client Details
My client is a fast growing ASX listed organisation, they are the market leader in employee benefits, management and reporting, vehicle lease and asset management. Employing over thousands employees in Australia, they offer extensive training and development, with ongoing career development. With over 30 years of experience in the market they have effectively manage employee salary packaging, advising them how to use their money accurately and efficiently.
Description
- Implement diligently on agreed sales and marketing plans for the product offering which may occur through multiple channels e.g. group education sessions, one on one sessions
- Maintain relationships with key employer stakeholders in order to gain access to employees
- Maximise employee interest through focused and well executed education sessions
- Grow participation rates through quality lead generation across the full product offering in order to feed the sales pipeline in accordance with set targets
- Adhere to all internal and external compliance requirements
Profile
- Proven experience in sales and business development role in the Health Care industry
- Outstanding communication skills to build rapport with various clients
- An ability to manage customer expectations with key stakeholders across the Health Profession
- Self-motivated to reach targets, accountable for your performance and able to work autonomously
- Customer-centric, and able to contribute to exceptional customer experience
- Demonstrated ability to provide optimal service delivery and strengthen credibility
- Superior planning & coordinating skills and ability to re-prioritise where required
- Initiative with the ability to think outside the square when problem solving and work autonomously;
- Results Focus: Will drive towards completion of tasks and resolution of problems in challenging circumstances
Job Offer
- Decent base salary + performance bonuses
- Long-term career growth and development
- Excellent and open plan
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Selena You on +612 8292 2091.